Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All returns will be given store credit only.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lauren@thepatentbow.com. Please note that returns will need to be sent to the following address: The Patent Bow Boutique 147 3rd Ave. North, Safety Harbor, FL 34695

If your return is accepted, you can send your return to us and we will issue you a store credit that you can use on a future purchase online or in store.

You can always contact us for any return question at lauren@thepatentbow.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. We also don't return SALE items, they are FINAL SALE.

Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded a digital store credit that you can use at your convenience.
If more than 15 business days have passed since we’ve approved your return, please contact us at lauren@thepatentbow.com.